Shipping Policy

Shipping Methods:

We offer standard shipping within the United States using reputable carriers. Shipping options and estimated delivery times will be provided at checkout.

Order Processing:

We strive to process and ship orders within 14 days after receiving payment confirmation. Please note that processing times may vary during peak periods or promotional events.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track your package using the provided tracking number on our website or through the carrier’s online tracking system.

Shipping Fees:

Shipping fees will be calculated and displayed during the checkout process. The shipping cost is based on the destination, weight, and dimensions of the package. Free shipping may be available for orders above a certain threshold as specified on our website.

International Shipping:

At this time, we only offer shipping within the United States. We do not currently ship internationally. We apologize for any inconvenience caused.

Return Policy

Returns and Exchanges:

We want you to be fully satisfied with your purchase. If you are not completely happy with your order, please contact our customer support within 30 days from the date of delivery to initiate a return or exchange.

Eligibility:

To be eligible for a return or exchange, the item(s) must be unused, in the same condition as received, and in the original packaging. Certain products, such as perishable goods, personalized items, or items marked as final sale, may not be eligible for return or exchange.

Return Process:

Please contact our customer support team to initiate a return or exchange. Our team will provide you with further instructions and a return authorization if necessary. Customers are responsible for return shipping costs unless the return is due to an error on our part.

Refunds:

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 30 days. Please note that shipping fees are non-refundable.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support immediately. We will gladly assist you in resolving the issue by providing a replacement or issuing a refund.